At Chroma Hair Lounge, your privacy is treated with the same level of care, discretion, and professionalism that defines every experience within our salon. From luxury color transformations and premium extension services to personalized hair restoration solutions, we are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule services, use our services, purchase products, or communicate with our team.
By using our website, our services, or interact with us at Chroma Hair Lounge you agree to the practices outlined below.
To provide a seamless and elevated client experience, we may collect the following information:
When you browse our website, certain information may be collected automatically, including:
This information helps us refine and personalize your online experience.
Your information allows us to deliver a tailored and luxury-level client experience. We may use your information to:
You may opt out of marketing communications at any time.
We understand that conversations surrounding hair thinning, scalp concerns, and hair loss are deeply personal. Information shared during consultations or services is handled with the utmost confidentiality and used solely to support your care, treatment recommendations, and salon experience.
We never sell sensitive personal information or use it for unauthorized advertising purposes.
With your consent, we may feature before-and-after imagery or video content showcasing our work across:
Your trust matters to us. Permission for photography or promotional use is always voluntary and may be withdrawn at any time.
All payments are processed through secure, encrypted third-party payment providers. For your protection, we do not store complete credit card information on our servers.
Our website uses cookies and similar technologies to create a refined browsing experience and better understand how visitors interact with our site.
These technologies may be used to:
You may disable cookies through your browser settings at any time.
We value your privacy and only share information with trusted service providers necessary to operate our business, such as:
These partners are required to maintain the confidentiality and security of your information.
We may also disclose information when required by law or necessary to protect our business and clients.
We implement appropriate administrative, technical, and physical safeguards designed to protect your information against unauthorized access, misuse, or disclosure.
While no digital platform can guarantee absolute security, we are committed to maintaining modern security standards and best practices.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us directly.
Our website may include links to third-party platforms, including social media channels or external booking services. We are not responsible for the privacy practices or content of those websites.
Our services and website are not directed toward children under the age of 13, and we do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations. Updates will be posted on this page with a revised effective date.
For questions regarding this Privacy Policy or how your information is handled, please contact us:
Chroma Hair Lounge
17039 Kenton Dr. Suite 104
Cornelius, NC 28031
704.896.2889
Chroma Hair Lounge
17039 Kenton Drive, Suite 104, Cornelius North Carolina 28031, United States
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